Star Fish & Shell

Hi, Shannon. We're sorry you're having a hard time downloading. I don't see any errors with this design that would not allow you to download. Please try again, using the following step-by-step download instructinos:

Download Instructions (single files):

1) Login at Embroidery.com.
2) Hover over "Hello [Your Name] (Account)" at the top of the page.
3) Click on "My Designs."
4) Click on the design you want to download.
5) Click on "Details/Download." You will see a list of files in various formats.
6) Right click on the file in your format and choose "Save Link As" or "Save Target As". Select your Flash Drive/USB Stick (or other location you'd like to save to) from the list. Click "Save." (If you're on a Mac, do this instead: click on the file in your format and then choose "save" or "okay" if prompted; otherwise, your file will automatically save to your computer. You'll need drag it from your computer and drop it onto your stick/thumb drive.)

If that doesn't help or you just want to talk to a real person, feel free to give us a call. We're open for phone calls M-F 9AM to 5PM (Mountain Stanadard Time): 800-428-7606.

~Heather
[email protected]