Hi, Shelly. Thanks for the question. If purchased from Embroidery.com, you are welcome to redownload the files. Just go to the top of the page and click on "Hello Shelly" > "Order History". Locate the first order and click on the order number, then "Download Them Now." You can then download the files in the normal way. Repeat for any additional designs. I hope this helps. If you have further questions, please let us know.
~Heather
heather
Shelly O.
Hi there. I recently changed my software to Embrilliance and none of my Embroidery Arts files transferred over. Is there a way I can download these purchases again? They are my favorite fonts! Thanks for letting me know how to do this.