Thanks for the question, Karen. Please try these instructions:
Download Instructions:
Make sure that you have purchased the design first. Then do the following: 1) Login at Embroidery.com. 2) Hover over "Hello [Your Name] (Account)" at the top of the page. 3) Click on "My Designs." 4) Click on the design you want to download. 5) You will see a list of "Downloadable Files" on the right side of the page. 6) Right click on the file in your format and choose "Save Link As" or "Save Target As". Select your Flash Drive/USB Stick (or other location you'd like to save to) from the list. Click "Save." 7) Repeat for any additional designs.
~Heather
[email protected]
Karen B.
how do I copy this to usb stick plz