Hi, Maxine. Thanks for the question. This item is not an actual bookmark. It is a digital file for machine embroidery, which is indicated by the "machine embroidery" logo and the "downloadable item" notice. We're sorry this was not clear to you. Please confirm if you'd like a refund on this item at this time.
~Heather
[email protected]
Maxine C.
Has my order 1146782 been shippe