If you've already downloaded your designs at can't locate them, check in your My Download folder under Downloads. OR, try these instructions for saving the files to a specific location on your computer.
1) Login at Embroidery.com. Then hover over "Hello [Your Name] (Account)" at the top of the page.
2) Click on "My Designs". Then click on the picture of the first design you want to download.
3) You will see a list of "Downloadable Files" on the right side of the page. Right click on the file in your format and choose "Save Link As" or "Save Target As". Select your Flash Drive/USB Stick (or other location you'd like to save to) from the list. Click "Save."
4) Repeat for any additional designs.
If you still need assistance, please let me know.