Hi, Linda,
We are so sorry for the inconvenience. We have to give our best estimate to the time frame we believe it will take to get backordered products in. This is why we estimated the later date of 12/29/20 for Robot Red. Fortunately, it came in sooner. We are so sorry that the discrepancy in time caused you sorrow. Please know that it is our hope to provide you with quality care and consideration, including in matters of shipping and cost. We appreciate your patience and understanding. Please let me know if there is anything else we can do to help you, and have a great day.
~Leah W.
[email protected]
12/17/20 04:47 pm MST
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Linda J D.
Darn! I only asked you to ship my order without this item, as your projected restock was Dec. 29th. Now I have to pay postage, again....(it IS still 2020...which hasn’t been a great year, eh?