Hi Judy

Great questions. I'm not personally familiar with the hoops for the Brother Quattro, but I can tell you that hoops usually do measure larger than the dimensions by which they are called. We usually call hoops by the size of the embroidery field, rather than by the size of the actual hoop, and most hoops have a non-embroiderable margin. So it makes sense to me that your hoop measuring 9.5x 14" would have an 8x12 sewing area.

I also wasn't able to find crosshairs at quite that size, so I suggest that you use the crosshair design is nearest in size to 8x12 (I think 6x10 is the largest one available), stitch one and then use a pen and a ruler to extend the lines so that they reach the appropriate spots on your hoop.

I only have an iPhone how can I download the crosshairs and save to a thumb drive so my daughter can print them out? I have a 7x12 magnates hoo

Hi Gladys,

Most of the ways to go from iPhone to USB at present involve purchase of an extra device to attach to your iPhone. Like this:

Another way would be to use the browser on your iPhone to go to the crosshairs and download them and then attach them to an email to your daughter. If she's able to get email attachments to her printer (it's likely) then you can bypass the USB altogether.

Hi Marlene, usually that occurs when a file is too big, or wrong format, or the USB is too full, or has too much capacity.