Hi Nancy,

Here's some download instructions to download your design.

Download Instructions (entire order):

1) Login at Embroidery.com.
2) Go to "My designs" under your name on our home page.
3) Click on one of the designs you would like to receive, and you will see the option to download one of its formats.
4) To download all of the designs in one zip file click "view or download all items in order"
5) This will give you the order number.zip. Click on that.
6) Next choose the machine embroidery format you would like to have for the order.
7) This will create the zip file for you, and you can then click on the "Download Zip File" icon which appears.
8) After you do that, the image "delivering zip file" will appear. Now you just need to check your downloads folder, and there will be your zip file of embroidery designs.
9) You will then right click on the file to find your "extract" or "unzip" option.
10) This last step will look a little different on your computer, depending on which unzipping software is normally used, but just look for the word "extract", and you will find what you need.

Download Instructions (single files):

1) Login at Embroidery.com.
2) Hover over "Hello [Your Name] (Account)" at the top of the page.
3) Click on "My Designs."
4) Click on the design you want to download.
5) Click on "Details/Download." You will see a list of files in various formats.
6) Right click on the file in your format and choose "Save Link As" or "Save Target As". Select your Flash Drive/USB Stick (or other location you'd like to save to) from the list. Click "Save." (If you're on a Mac, do this instead: click on the file in your format and then choose "save" or "okay" if prompted; otherwise, your file will automatically save to your computer. You'll need drag it from your computer and drop it onto your stick/thumb drive.)
7) Repeat for any additional designs.

If you follow these instructions and it still won't download then please let us know.

Hello Whitney,

I like your quilt plan. If you have already added your font to Embrilliance, and you did so with the bx format, then it should be listed in your pull-down list of fonts on the right in the properties pane. That means you won't need to use "import font".

If you have downloaded the .bx format, then yes, you will just drag the and drop the font as above.

Only if your font is in a machine format such as .vp3 or .hus, will you need to use "import font" and map it in order to use it as keyboard lettering.

I hope this is useful. Please reply if we can clarify more.

Hi Carrie,
I'm glad you're signed up! There's a video linked in lesson 3 that shows you how to open designs. For today, here's the basic list of steps:

To get a design into Embrilliance, here are the steps, assuming you have Essentials already installed.

1. Open Embrilliance

2. Go to the File menu
3. Choose Open from the list

4. Locate your design files -- you said they are in the download folder, so go to that.

5. Open the design.
Of all these steps, I think #4 is the one that usually poses the greatest challenge -- finding stuff on the computer, even when you know where it is, because you come at it from a different angle when you want to find it from inside the software. Is that true for you?

If that's the case, do this instead:

1. Open Embrilliance. Size the Embrilliance window so that it doesn't take up the whole screen.

2. In a separate window, open your downloads folder. Size that so that it doesn't take up the whole screen.

3. Locate one of the design files you have downloaded within that folder.

4. Click and drag it from the downloads folder onto the Embrillinace window.

5. The program recognized the dragged design and opens it.

The tricky part in this method is getting both of your windows to both show at the same time. I believe in you :)

Thank you so much!!!!! It’s so easy when you know how!! Hahaha I do believe i am going to be a real lover of this software.... the more I understand the better I like it. Thank you!!!!

You're welcome, Carrie. I'm so glad you are getting what you need! Well done.

Thanks for the feedback, Deborah! We sure hope the lessons help!

~Heather
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