Tuscan Rose Monogram

Sembra che tu sia riuscito a scaricare i file e non hai più bisogno di aiuto. È corretto, Annamaria? In caso contrario, comunicaci che hai ancora bisogno di aiuto.

English: It sounds like you were able to download the files and no longer need help. Is that correct, Anna Maria? If not, please let us know that you still need help.

~Heather
[email protected]

Hi, Jennifer. You are welcome to download them all at once. I have tested your download of the "Tuscan Rose Monogram Alphabet Set KKR247" in the .JEF format as a single zip file and had no problems. Please try the following process to download your file:

Download Instructions (entire order):

1) Login at Embroidery.com.
2) Go to "My designs" under your name on our home page.
3) Click on one of the designs you would like to receive, and you will see the option to download one of its formats.
4) To download all of the designs in one zip file click "view or download all items in order"
5) This will give you the order number.zip. Click on that.
6) Next choose the machine embroidery format you would like to have for the order.
7) This will create the zip file for you, and you can then click on the "Download Zip File" icon which appears.
8) After you do that, the image "delivering zip file" will appear. Now you just need to check your downloads folder, and there will be your zip file of embroidery designs.
9) You will then right click on the file to find your "extract" or "unzip" option.
10) This last step will look a little different on your computer, depending on which unzipping software is normally used, but just look for the word "extract", and you will find what you need.

If you need further assistance, feel free to give us a call at 800-428-7606, and we can walk you through this process or troubleshoot as needed.

~Heather
[email protected]