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Best Price Guarantee

Embroidery.com Best Price Guarantee!

Embroidery.com wants to help you save money on downloadable embroidery designs, and that means we'll beat any competitor's price! Here's how:

  1. If you purchase a design or design pack from Embroidery.com and within ten days of your purchase discover a lower price elsewhere, simply contact Embroidery.com and we'll be glad to beat the price by 5% and refund the difference! (Note: Designs must be the exact same designs by the same design vendor.)
  2. If you purchase designs from Embroidery.com and those same designs happen to go on sale within ten days of your purchase, please contact Embroidery.com and we will be happy to retroactively apply the sale price* and refund the difference.

With savings like these, why shop anywhere but Embroidery.com?

* This offer excludes "after holiday sales" such as the after Christmas "Red Tag Sale."

Karen P.

I am getting ready to place my first order of #40 rayon thread. I noticed on Joanns Fabric and Crafts site that they offer two large boxed sets of thread that would give me twice as many spools for the price on this site. Do you offer any large collections of rayon thread on this site. Thanks so much. I am looking at the spools that have approx. 200m each

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Heather B.

Hi, Karen. It was nice speaking with you this morning via our Live Chat. I hope I answered your question. Please let us know if you need anything else at this time.

~Heather
info@embroidery.com

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Elizabeth B.

I am confused. I was interested in the large floss bobbins which I was going to order. I was searching for a large floss storage box and found one at Michaels, here in the US, just a mile from me. When I selected the product it suddenly popped up on your site with a very high price of $35+ US$. I've noted a customer concerned about the high price of shipping, which I have recently experienced. I can't remember what it was for, but her problem seemed just like mine. A $3.50 item cost $9 to ship, bring it to $13.00. Hmm, I think I did order from you, the large bobbins which I have found no where else, several months ago. Anyway, why did I get switched to your company and offered something at 10x the price of Michaels. I have had big problems and losses $$$$ with companies that do not have a storefront presence, and order/ship from China. If that is the way you order, with no inventory, then let me know.

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Donnett H.

Hi Elizabeth I am a bit confused on what your question is but let me see if I can figure it out. I went to google and typed in “Large Floss Box” there were several sites that came up Amazon, Embroidery.com , Micheals and DMC. I clicked into the Embroidery.com link and it took me to one of our Blogs about Floss Storage. Which does have several floss boxes linked into that Blog.

The Micheals link takes me to a Floss Organizer by Loops & Threads which is 10.4" x 7.05" x 1.7" overall size, 17 compartments for $3.99.

I then searched our site Embroidery.com for a large floss box and I found a Solutions XL Storage Box which measures 15.25" x 8.875" x 3" for $35.98. As you can see the measurements on this box are much larger which would make sense as to why there is a price difference.

We currently do not carry a Floss Box that would be the same size as the one Micheals offers. We have several other floss boxes all in different sizes and pricing. Here is a link to all of the boxes that we currently carry. https://www.embroidery.com/Hand-Embroidery-Floss-Bobbins-Boxes.ec?page=1

The shipping costs are calculated by the shipper that is chosen, where it is being shipped to. The weight and size of the products being sent and which type of shipping services selected.

Did I answer your questions? If not please let me know and we can figure this out together.


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Vinessa G.

I found the same book on Ebay for $67.99 + 3.95 shipping. Can you match that price so I don't cancel/return my order? Thank you. Vinessa

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Heather B.

Hi, Vinessa. Thanks for the request. Our Best Price Guarantee normally only applies to downloadable items, but in this case, I can match the $67.99 price on this item and we can ship this item for $2.61 (US first class mail, which takes approximately 5-7 days). Do you want to do that today?

Thanks,

~Heather
info@embroidery.com

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Barbara M.

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Patricia D.

I ordered the same design again. Can I place a new order for the EClub design of the week?

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Heather B.

Hi, Patricia. If you unit intentionally ordered two of the same design for your Eclub design of the week, I can fix that for you. Which design did you want instead?

~Heather
info@embroidery.com

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SANDI C.

World Weidner offered me Embroidery Essentials for $120--no shipping. Can you beat that price?

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Heather B.

Hi, Sandi. We do not carry a product called Embroidery Essentials to my knowledge. Also, be aware that our Best Price Guarantee applies specifically to embroidery designs, although we do our best to give you great pricing on all of our products.

~Heather
info@embroidery.com

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Marlene L.

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