Hi, Deborah. We're sorry to hear of your difficulty in digitizing this design. Embroidery.com does not offer digitizing. We recommend contacting the company listed on this page (Universal Digitizing) directly and being sure to mention the problem you were having previously. Their contact information follows:
https://www.universaldigitizing.com/contact
Best wishes with the project!
~Heather
[email protected]
Deborah P.
i have a picture of a dog that i need digitizing. Had it done by two digitizers but was breaking needles in some areas as too many layers. Can you help and how much will it cost. I do these designs on hand towels, towels in pes and jef files