Do you need help placing an order? Using a coupon or gift certificate? Managing your Embroidery.com account? We are happy to help you with any and all questions! We’ve gathered a list of our most frequently asked questions regarding ordering—click on a topic below to receive clear answers! (And if you still need further help, you’re always welcome to call us, send an email, or use our Live Chat option during our business hours.) Whatever the question, we are glad to help you with your order!