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Embrilliance Essentials Forum

Do you have a question or comments about Embrilliance Essentials? Post them here. Do you have answers or follow-ups to questions you see? Post them, too. Thank you for your participation.
To sign up for the daily emails in the Let's Learn Embrilliance Essentials Together lesson series, or to pause or re-start your subscription,  click here.

Mary D.

Hi! I recently purchased Embrilliance Essentials for my Mac primarily to send designs from my computer to my Babylock BMP6 multi needle embroidery machine. I have a patch cord that goes from my mac to my machine. I can see the designs saved on the PR600, but I'm not seeing it on the machine side. I was able to get it to the machine the other day by clicking the hidden files box in preferences, but it doesn't seem to be working today. Can you help? Thanks Mary

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Kirsten S.

Hi Mary,

My first suggestion is to check the format. If the format saved to the machine isn't the one the machine can read, that may be why it isn't showing up.

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Blanca R.

I have a quick question regarding applique designs and resizing. Can we use Embrilliance to resize applique safely without distortion? And if so, what is the maximum resizing recommendation in order to avoid distortion. And by resizing I mean bigger or smaller. Might as well cover both problems.

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Kirsten S.

Blanca, 20% is the recommended change. You can very often do more; s test stitch out is recommended.

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K E B.

Hi Kirsten,

Quick question about opening purchased PES designs in the color Properties area: Shouldn't all objects in the design be listed with the colors and thread brand the designer has assigned to that specific design (matching the color sheets provided online). I do not have any Thread Preferences checked off.

Thanks so much for you help. I'm enjoying your email lessons!

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Kirsten S.

Hi there,

Yes, in the properties area, the object should all be listed with at least colors sometimes thread brand does not come through), if not the specific brands (sometimes thread brand does not come through in certain formats). I'm glad the lessons are helpful!

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Oleeda B.

I'm trying to make duplicates of some masks that I was asked to make and rather than make one at a time, I want to make at least 3 at once but I can't grasp the concept of not having to change your thread so many times. These are in the hoop masks and of course have application position and material position and then it repeats, but I'm using my essentials to make my own design and don't want to stitch all of the mask at once. I need to stitch the applique position, material position and then my designs, then finish stitching out the rest of the ITH mask. Help!!

Thanks.

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Kirsten S.

Hi Oleeda!

To me, it sounds like you have it all worked out. If you can fit all three of the masks in one hoop, then all you need to do is re-arrange the color stops. You can do this by changing the colors and using Color Sort, or by manually dragging and dropping the elements of the design into the order you want them to stitch, like this:
http://embrilliance.com/phpBB3/viewtopic.php?t=403

For your project, you'll want to lay out all of the masks in your hoop in Embrilliance, then find the application position for each of the three. Drag and drop so that all three are at the beginning of your stitching order. Next comes the material position, and you'll repeat the process.

Now, if all of the stops: application position, material position, and so forth are all one color stop, you can break them up by inserting a stop, like this: https://embroidery.com/help.ec?docid=2887

Here is a video on using the Color sort, if you like:
https://embroidery.com/FAQ-color-sort.ec

Tip: Remember to uncheck "remove hidden stitches" in your preferences,or make sure to mark the stops as applique so that all of the applique stops will appear in the final stitching file:
This video shows you how to mark your stops as "applique":



When you have it stitching in the stitch simulator in Embrilliance correctly, save the file and take it to your machine for completing the design.

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Barbara G.

Okay, here is my question. Maybe I am just too educated to find this. But I just purchased Embrilliance Essentials from Embroidery.com, where is my serial number? I need to put it in to use my full version but can't find it. Maybe I am overlooking it, I just don't know. Thanks,

Barbara

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Heather B.

Hi, Barbara. Thanks for your call earlier today. I have just emailed you the serial number. Please let us know if you have further questions.

~Heather
info@embroidery.com

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Nora N.

Hi Kirsten, I signed up for the 15 day email course. On the third day there was a crisis at work with lots of extra hours. I was saving the emails in a folder to go back to when things calmed down. Now my hard drive died and I cannot recover that folder. Would it be possible to re-subscribe please?


Regards,

Nora Nevers

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Kirsten S.

You bet, Nora!

I will have your subscription re-set today. Thanks for asking.

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Beverley N.

Hello, I am now wishing to use a split design for the Pfaff Dream (Multi-position) Hoop also known as the Viking Diamond Majestic Hoop (both 350mm x 360mm). The largest hoop I can find in Embrilliance Essentials is the Jumbo Frame 350mm x 350mm that is not as wide. I note this hoop cannot be edited and I have not found a way to create a multi-position hoop, or am I missing something...? I am wondering if there are any other hoop sizes to be imported into Embrilliance Essentials, please?

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Kirsten S.

Hi Beverley, Embrilliance Essentials supports multi-position hoops. If you don't see the one you need listed, make sure you select "multi-position" on the hoop selection screen. If you still don't see the hoop, you can press "reset" to repopulate the list with any that may have been deleted. Then, if that doesn't work, update Embrilliance to the latest free update. If the hoop still isn't listed, enter a support ticket with Embrilliance, requesting that they add it.

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Kirsten S.

Enthusiast supports custom hoop editing and creation


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Beverley N.

Hello Kirsten,

I have now purchased Embrilliance Essentials, having used another machine embroidery software for some time. I have many threads whose brands are not in the list in EE that I can see no way of adding them to a thread list, or am I missing something? Is it possible to create a thread list using an existing document, i.e. .txt, .xls, .pdf, please?

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Kirsten S.

Hi Beverley,

There are ways of adding your own threads to the Embrilliance list (in Essentials, Enthusiast, and StitchArtist) Here is a link to the relevant part of the manual:
http://embrilliance.com/Help/Platform Win 1159...
And here is a video and text guide to using palettes and creating colors:
https://embroidery.com/help.ec?docid=3167&efid=425...

I am not aware of any way of importing colors from text .xls, or pdf directly.

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Beverley N.

Hello Kirsten,

I have looked at the two links above and both fill me with trepidation as I have at least 200 threads! In the first link, I wonder if there is a further explanation of the sentence contained therein: "This is very useful when you are building a thread palette from a document such as a .pdf or a thread manufacturer’s webpage." please?

The method shown in the second link would be much easier for me but my thread brands are not shown in the list. I have mostly Australian brands known as Birch, Echidna or Sarta, but still having to do this for more than 200 threads is going to be time consuming. The software I am presently using uses .txt files for thread lists and I assumed EE would also have a similar method of creating a thread list.

Perhaps...?

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Kirsten S.

Hi Beverley,

I think I may have found the way to import a large group of threads in to the software. You would create a .csv file with the information, and import that. A .csv file is a text file, really, but it needs to have the .csv file extension and the data inside it needs to be organized in a particular way.

Here's the link to the instructions.
http://embrilliance.com/Help/Platform Win 1161...
"Files of type .CSV (Comma delimited text files) can now be imported. Use the rightmost button on the toolbar. Name the file with the brand name of the thread, and it will import using that name. You can save it later as anything you like, of course.

The format must be as follows, for each thread, each thread on its own the line.

Thread Number, Thread Name, Red, Green, Blue

If no thread name is available, leave it blank, but always have the four commas.

1000,,0,0,0

The red, green and blue values should be in the range of 0 – 255. Most manufacturers have RGB codes and they’re always in this range".


When your .csv file is ready, use the rightmost button on the toolbar to import it:

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Beverley N.

This method worked beautifully! Only taking a few minutes! Thank you so much!!

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Kirsten S.

Thanks for letting us know how it worked out. I'm glad it was what you needed!

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Beverley N.

Hello Kirsten,

Great work! This is exactly what I was looking for! I am conversant with a .csv file and will be able to follow your instructions without any trouble. Thank you so much for gathering this information for me. It will certainly make my changeover to EE much easier.

Kind regards, Bev

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Kirsten S.

Hi Beverley,

The hardest part of importing threads from a .csv is likely going to be getting the RGB codes for the threads. As the Embrilliance manual to which I linked states, your thread manufacturer probably has them, and you might call and request a file of the RGB values for their colors. Failing that, you can use a color mixing tool like the one in Windows Paint to find your own RGB values and enter them into your CSV. I think if you wind up having to find your own RGB values though, it will be the same amount of work as entering the threads one at a time and using the HSV sliders in the Embrilliance Threads editor -- except that once you've created the .csv you have a copy you can add too, and that might be valuable as a failsafe copy.

Your CSV for three threads might look like this (I made up these color names and numbers, but the RGB values are real):

1875,Timber Tan, 236,210,185
1876,Pretty Pink,255,138,197
1877,Berry Blue,0,0,166
Then you would save it something like ImaginaryThreads.csv
Then go to the Thread Editor in Embrilliance and click the CSV button to import it.


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Beverley N.

Hello Kirsten,

Thank you for this very detailed explanation of RGB codes. I do have them in my list of threads and I agree, if I have to find an RGB code for a colour then entering as described in EE would be the easiest. I appreciate very much the time and effort you have committed to answering my questions. Thank you!

Kind regards, Bev

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Denise G.

I am trying to appliqué a name that is 7 letters, I have shrunk it to 8” and still says it’s too large to embroider. Can anyone please help me? I am so very frustrated after watching and reading tutorials for 6 hours. Thank you

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Kirsten S.

You might test it by saving just three of the letters in one file and four in another. If that works, you can stitch your name out in two parts, or see if you can make it smaller until it does fit your hoop. Without knowing your machine, I can't tell you what size will work, but some standard sizes are 4 inches (100 millimeters) and 7 inches. Since you said that you've shrunken it to 8", you might shrink it one more inch (make it a touch smaller than 7 inches, like 7.98 or something, to be on the safe side) and try that. If it doesn't fit in 7 inches, you probably have a 4 inch sewing area, and will need to either make your design that size, or split the name into two parts, each under 4 inches and stitch both files, being careful to line them up.

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Kirsten S.

Hi Denise, what kind of machine do you have? Since the size you can embroider in one go is determined by your machine, that is our first step.

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Asad A.

I assume I am signed up, but I even have not obtained or have now not understand that I acquired any instructions. Would love to get a higher manage on this Embriliance Essentials program :-)

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Heather B.

Hi, Asad. Thanks for the message. Yes, you successfully signed up. You may expect to receive the first email within one day of signing up. You'll get one lesson per day until you have the full course. Please let us know if you need further assistance.

~Heather
info@embroidery.com

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Judith M.

I have a snowman design that has five "french knots" for his mouth. I would like to remove two of them, leaving a larger space between the "knots". Is this possible?

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Joy S.

Hey, newbie here, and I couldn't figure how to ask a question so I'm just replying. Hope that is ok....I have the embrilliance software on my laptop. I don't know how to get the fonts I purchased to it. I downloaded it, but when I go to use (example monograms) it's showing every letter individual, and I can't get all 3 letters for monogram on the program. I have no idea if I even downloaded it correctly. Does someone have a step by step direction to download fonts, etc.? I have a Brothers PE800 that I received for Christmas, so everything is new to me. thanks

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Kirsten S.

Hi Joy,
There are several ways to use monogram letters in Embrilliance. It sounds as if you are using individual stitch files and have clicked on all three of them at once to open. When you do this, they each open as separate pages.

In order to get all three one screen, just open one and then go to the file menu at the top of the screen, and choose "merge stitch file". This will open a window that will let you find your next letter on your computer and open it in the same place as the first. Click on it and drag it into the position that you want. Repeat those steps for the third letter. When you have the monogram looking how you would like, then use the File- "Save As" to save it as a stitch file for your machine. You can save the working file too, so that you can make additional tweaks or edits to the monogram without starting all over again.

Another way to get monogram letters in Embrilliance is to download the .bx file for the font from the font supplier, if they offer it. Generally if they do, there is not an extra charge to get the bx format. Bx fonts make monograms much easier. Here's a video explaining that:

https://www.embroidery.com/FAQ-make-monogram.ec?ef...

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Kirsten S.

Hi Judith, Thanks for your question. I believe what you want to do is possible, if I understand what you're dealing with.

I did something similar in this video:

I wanted to remove the heart from the bear. The same color stop also stitched his eye, but I wanted to keep his eye.

Here's a link to the video with written steps, to help you follow along.
https://www.embroidery.com/help.ec?docID=2931

You will do the same thing, except you will need to add two stops, whereas I only added one.

In the Stitch Simulator, you will add a stop right before the two knots that you want to erase. Then you will add a stop right after the two knots. This isolates the two knots into their own color stop, and now you can delete that new stop.

Next, you probably want the remaining parts of the snowman's mouth to be in the same color, even though they are technically different stops. You can edit the color choice before saving the file.


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JANICE T.

Could anyone tell me why when I save a design it comes up as a sheet of white paper without being able to view what it is, unless I click embrilliance and it shows the design. I have saved as a working file, save stitch file, and save stitch file as., once in awhile comes up where I could view the design without uploading again to embrilliance. I also have thumbnailer so I know this is't the problem. HELP ...Please

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Kirsten S.

Janice, Thanks for sharing your question. I think I know what is causing your issue, and it's a relatively small thing to fix.

Your computer is displaying the file using some other program than Embrilliance.

We can give our computers instructions to open files with any program at all -- even one that isn't equipped to open the file. It sounds like your computer has an instruction to (by default, unless you click Embrilliance) open the file with a word processing program like notepad or something like that, or maybe no selected default at all.

This can happen by accidentally clicking "open-with" and choosing the wrong program once.

Here's how to fix it, assuming you've got a Windows 10 operating system. Since you have Thumbnailer, Find Thumbnailer on your Start Menu, under Embrilliance. Open the Thumbnailer window. It will ask you to allow the program to make changes to your computer. Pick "yes."

11/15/19 06:40 am MST

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Marcia F.

Hi

I’ve been trying every way possible including the store I purchased my Brother NQ 3500D to be able to embroider 6 monogrammed tote bags for my nieces wedding. I’m going to try Embrillance free and hope this works. If so I’ll be happy to purchase the software. I’ve spent way too much time, money and pressure on usb flash drives, digitizing companies and asking store owners who embroider for help. So deflated at this point. Hope I’m finally in the right place!

Thanks!

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Beth W.

Hi! It seems to me would be better to buy a Brother SE1900 (here all its pros and cons are described in great detail). I was advised when I was just starting to do this as a hobby

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Heather B.

Marcia, Embrilliance is great for monograms. We hope it's just the thing for your project. Let us know how it turns out!

~Heather
info@embroidery.com

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Rev Barb Z.

I have a jamone mb4-- I use embrilliance and when I download on to my computer from sites I have purchased designs from-- to my computer and then to a memory stick I frequently get a file "be" along with my jef file. I also have difficulty loading on to the memory stick and my machine actually opening the design. I have 1 and 2 GB memory sticks as was recommended by various readers. Any suggestions, What is the difference in Save--Stitch and working; save as working file; and save as stitch file?

Thank you!

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Kirsten S.

Hi Barb - Great questions! The .be file that you often get with your .jef file is the working file -- it is not for stitching, but it is for editing. If you open the .be file in Essentials, you will have more ability to make changes to it than you would with the .jef file. After you make the changes, you can then save the changed .be into the .jef format with a different name (to reflect your changes, and to avoid replacing the original .jef). Here is a video that explains some of the difference between stitch and working files when it comes to saving:

When it comes to difficulty opening the files on your machine, there are at least two things that could be happening:

1. trying to open the .be file. The machine will only open the .jef file.

2. trying to open a design that is too large for the machine's sewing area. Some machines will detect the attached hoop and only load designs that fit that.

Given that, can you tell me what happens when the machine doesn't recognize and load the design? Do you get an error message of some kind? Those can be helpful in figuring out what to do differently.

Here is a video about saving designs to the memory stick:
https://www.embroidery.com/From-Embilliance-to-USB...

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Carol M.

I signed up for the Embrilliance Essentials Lessons, Received the first 6 lessons and nothing now for past 3 or 4 days. Not sure what is happening but am looking forward to receiving the rest.

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Kirsten S.

Thanks for writing in, Carol. I want you to have all your classes. #7 is on the way today.

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Jeff K.

Hello! I am just starting out on Embrilliance Essentials. I have it installed on an iMac and the Surface PC. On the iMac, Embrilliance lists the options of many different thread brands to change to. I am using Metro. On the Surface PC, there is only one choice of thread brand, Brother Embroidery. I am wondering why this is so? Thank you.

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Kirsten S.

Hi Jeff, That's very curious. I don't have access to a Mac installation. I could guess that Your Windows version either keeps the thread brand options in a different place than the Mac is displaying them, or is possibly a different version than the Mac version. I think your question is a great one for Embrilliance tech support directly. Here is the link to the form for submitting it:
https://www.embrilliance.com/osticket/open.php



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Pam C.

I’m new!!!! I’m typing in the text box & part of my text includes characters like the # sign. When I hit set it doesn’t bring it over... what do I do about that?????

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Kirsten S.

Hi Pam,

Thanks for the question. This probably means that the font you are using does not include the # sign or other characters. What you can do is switch to another font for that one character, and then return to your preferred font for the rest of the text.
Some fonts include a lot of punctuation and special characters, and others include a bare amount, and still others include none at all. If you click on the question mark button beside a selected font, you can see a list of included characters. Here's a video that demonstrates this for all of the fonts included in Essentials:



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Kirsten S.

Hi Kathy, thanks for the question. I contacted Embrilliance about it. Here is the response"
Yes, we are currently investigating the possibility of supporting the VP4 format.

Let us know if you have any other questions. "

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Margaret M.

I am looking to convert a jpg file into a vp3 format. It is not a copyrighted image! Does Embrilliance do this?

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Heather B.

No, it does not, Margaret.

~Heather
info@embroidery.com

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Kathie R.

Sorry I don't know how to post. But my question is will there be an update to Thumbnailer to include .vp4 files?

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Kirsten S.

Hi Kathy, thanks for the question. I contacted Embrilliance about it. Here is the response"
Yes, we are currently investigating the possibility of supporting the VP4 format.

Let us know if you have any other questions. "

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Kathie R.

Thanks very much! I look forward to the update :)

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Sheryll H.

Hi—

I somehow missed lesson 14. I have the rest. Could you email lesson 14 to me again?

Thanks

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Kirsten S.

Hi Sheryl, thanks for your message. I have re-sent number 14. Let me know if it does not arrive today. Thanks!

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