Hi Dianne,
Welcome back! First of all, you want the PES format for your machine. Second, downloading your designs varies from web site to web site. Here are the steps for downloading here at Embroidery.com:
1) Login at Embroidery.com.
2) Hover over "Hello [Your Name] (Account)" at the top of the page.
3) Click on "My Designs."
4) Click on the design you want to download.
5) Click on "Details/Download." You will see a list of files in various formats.
6) Right click on the file in your format and choose "Save Link As" or "Save Target As". Select your Flash Drive/USB Stick (or other location you'd like to save to) from the list. Click "Save." (If you're on a Mac, do this instead: click on the file in your format and then choose "save" or "okay" if prompted; otherwise, your file will automatically save to your computer. You'll need drag it from your computer and drop it onto your stick/thumb drive.)
7) Repeat for any additional designs.
And here is how to find the designs on your computer and extract (unzip) them, if needed.
https://www.embroidery.com/console?ltid=21&xid=294...
If you could use a refresher on using the machine from the manual, here's an online source for the manual to this machine:
https://support.brother.com/g/b/manualtop.aspx?c=u...
Page 147 shows how to transfer designs from your computer to your embroidery machine.
That's a lot of information, but if you take it a step at a time, it will start to feel familiar, and you'll be back at it in stitching time!
Dianne H.
I need help I haven’t used my innovis 1500d for a long time can’t remember how to download my designs and which format do i us