Hi, Matilde. I'm sorry you were unhappy with our shipping cost on your items. If you can let me know, what item(s) were you trying to order I can check to make sure shipping is being charged properly. Usually our shipping costs are based on the weight of the items you are ordered and end up being the actual cost we pay to ship the items. If you have the time to let me know, I can check to make sure the weights are correct on the item(s) you were ordering. If not, I understand and am sorry for your trouble.