Hi Ashley,

Thanks for reaching out to us with this question. Sew Prize numbers are the codes found on gift certificates that enable the receiver to access the gifted amount. Sometimes we also send out emails with Sew Prize codes that unlock a specific discount. More often however, sales are applied generally to the website without requiring a code. If you are are interesting in accessing discounts, please check out our Easter and Spring Sale that is going on until 4/15/24. Thanks again for the comment! We really appreciate how loyal you have been as a customer.

Leah W.
[email protected]

Hi Carol,

Thank you for letting us know. I think I can help you with this! I Just click this link after logging into your embroidery.com account. The sale can be a little bit finnicky, because it is only accessible by clicking your holiday wishes link. This way we can be assured that only the people with the item on their wish list will get the sale. The link I provided you with will take you to your holiday wishes page, where you can add the design to your cart. I hope you are still able to take advantage of our Holiday Wishes pricing! Please let me know if you have any questions, and have a great day.

Leah W.
[email protected]

Hi Barbara,

SewPrize codes are issued in highlight emails from our store when products go on sale. In fact, we just had a new one come out and it is my pleasure to share it with you. This code is for Valdani Thread, and it will let you buy 5 and get the 6th one free. Make sure to use it soon though, because it expires on September 30th.

Code: valdani5

If you want to stay updated on the latest sales, I recommend subscribing to our email list so you don't miss out. Thank you for reaching out with your question! I hope this was helpful.

-Leah W.
Customer Service Representative

Hi Linda,

How exciting! Your first order. We are so happy to welcome you to our embroidery community. SewPrize codes are issued in highlight emails from our store when products go on sale. In fact, we just had a new one come out and I am excited to share it with you. This code is for Valdani Thread, and will let you buy 5 and get the 6th one free. Make sure to use it soon though, because it expires on September 30th.

Code: valdani5

If you want to stay updated on the latest sales and products, subscribe to our email list so you don't miss out. Again, thanks for joining our community! I am truly delighted that you are with us.

-Leah W.
Customer Service Representative

Hi Sherri,

Congratulations on placing your second order! We are so happy to have you as a part of our community. SewPrize codes are issued in highlight emails from our store when products go on sale. We just had a new one come out and I am so excited to share it with you! This one is for Valdani Thread and will let you buy 5 and get 1 free. Hurry to use it though, because the offer ends September 30th. Just enter "valdani5" in the SewPrize section at checkout.

If you want to stay updated on the latest sales and products, subscribe to our email list so you don't miss out. Again, thanks for joining our community! We are so happy to have you.

-Leah W.
Customer Service Representative

Hi Faye, I just sent you an email which has some additional information and instructions

Good day Darin, how can I go about getting a "sew prize?"

Hi Sherree, I can help you with changes to your order. You can call me at 800 428-7606 or email me at [email protected].

Hi Zoryana, Jeanne is no longer with us but I'll take care of you. I have added the Merit and put the love to stitch needle minder on layaway. You also have the Witchy Stitch 2022 needle minder on layaway. You can receive the needleminders along with free shipping by logging in, adding items to your cart, and following the layaway prompt during checkout. If your email address is no longer valid, you can change it from your account profile page. If you remember your password, then you don't need to be able to receive email to log in and make the change. Feel free to call us if you need assistance.

Thank you so much, Darin. I got it in my account.

Hi Cindy,

I talked to Donnett, and she said that we won't be getting the Witchy Stitchy needle minders in until after the holidays. So it won't be until sometime in January. But we'll send an email when the needle minders are available to order. Have a great day!

Hi Beverly,

The email will be sent out soon with the link to the trophy page for the Witchy Stitchy 2022 challenge. Once you get that email you'll need to go to the link and mark that you completed the challenge. It takes some time to total everything up, since there's a lot of participants. And then it takes a couple of weeks to get the needle minders from the company that makes them for us. So it'll probably be 6-8 weeks before you can actually order the needle minder. But we'll for sure send you an email once we get the needle minders in, and they're ready to order. Sorry it's a long process. Have a good day!

Hi Brenda,

Our records show that the 2021 Witchy Stitchy Needle minder shipped back in January. Did you not receive it? Also we have changed how you order your needle minder for the stitch challenge. There isn't a SewPrize # anymore. The 2022 Love to Stitch Needle minder is on layaway in your cart. You'll see it there in your cart when you go to make your order. Please let me know if you need help finding it. Have a great day!

No, I didn't receive it. I looked at the tracking for the order and it said a label was created but never shipped.

Hi Brenda,

I looked at some of the information in our files and it looks like it was marked as shipped, but never really shipped. So I just put it on layaway with the Love to Stitch needle minder. Both will show up when you go to your cart. There's a button you can click that will add them both to your next order. Have a great day!

Hi Rhonda,

Thanks for checking. I am sending you an email, with the information on getting the needleminder put on your order. Please look for an email from [email protected]! Have a good day!

Hi Kathy, I sent you an email today in reply to your question. Please look for an email from [email protected]. Have a good day!

Hi Denise,

Thanks for the interest! We have lessons through email, for several different Embrilliance software. We have lessons for Essentials, Thumbnailer and StitchArtist. We recommend that you start with one, since there is a lot of information. Which would you prefer to start with?

Hi Lenna,

We're sorry to hear that you're having trouble signing up for the summer challenge. All you need to do is go to this link https://www.embroidery.com/help?docid=3766, and click the orange participate button. As long as you click that button you are signed up. Here's a screenshot of the orange participate button that you'll need to click. If you don't see that orange button please let us know. Thanks!

Hi Lisa,

We're sorry for the delay in getting the Withcy Stitchy challenge prizes out. We just barely got them in yesterday! You'll be receiving an email on getting the prize, within the next few days! Please let us know if you have any other questions. Have a great day!

hi Jeanne i usually get an e.mail from you with the code but not recieved one yet.

Hi Janet,

Sometimes the emails take time to go through. So if you want a faster way to be able to click the completed button, you can go to the Witchy Stitchy Challenge 2021 Trophy page. And just click the orange button that says "YES I completed the Witchy Stitchy Challenge 2021". Doing that through email or this link works, you just need to click that button to be listed as having completed the challenge. If you're interested in doing it that way, then here is a link to the Witchy Stitchy Challenge Trophy page. https://www.embroidery.com/help?docid=3754

Hi Jeanne I went into my account and clicked yes I completed the witchy stitch, silly me did not realise.

Hi Janet,

No worries! You should get the email now, if you haven't already. Have a great day!

Hi Janet,

I'm sorry to hear that you never got the email. I checked with the person in charge of the challenge. She said that it didn't look like you had pushed the button saying that you completed the challenge. But she's sending you an email so that you can do that, and then we'll send the email with the code. Please watch for an email with that information, and then mark it as complete. Sorry for the confusion.

Hi, Annie. I'm sorry but I'm not aware of any Sewprize that we are currently sending to customers, other than gift certificates bought by individual customers. If I'm misunderstanding something, please clarify.

~Heather
[email protected]

for the witchy stitcht challenge

Oh, I see, Annie. Thanks for letting us know. This year, each trophy winner needs to claim their prize. I didn't see that you had done that yet, so I went ahead and did that for you. You will now be added to our list of winners. If you need further assistance, please let us know.

~Heather
[email protected]

Hi Ula,

Here's the link to the Summer Stitching Challenge sign up page: https://embroidery.com/help.ec?docid=3725

We have not sent the sewprize emails for the Love to Stitch Challenge 2021 yet. They will be sent once we have the trophies in stock, I am hoping in the next couple of weeks. Let me know if you have any other questions.

Hi, Nancy. Thanks for the message. I am emailing you a response.

~Heather
[email protected]